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Standard service contract terms and conditions

What is Included in my Standard Service Agreement?


Electrical Testing
-    Electrical health check of pumps/motors etc via megga meter phase-to-earth and phase-to-phase.  This is to build trends to determine any deterioration in electrical insulation.
-    Amps drawn via clamp meter to compare with manufacturers recommendations and electricity trip rating.
-    Voltage/current trace through components.
-    All panel components for integrity, duty assist/changeover operation.
-    Alarm tests when applicable for:
o     Pump Trip
o     Hi-Level
o     Loss of Pressure
o     Loss of Rotation
o     Loss of Power
    
Mechanical Testing
-     Mechanical test of following items when applicable:
       All mechanical components, ie
o     Pumps for blockages, defects, oil leaks etc.
o     Hanging chains for corrosion.
o     Floats for current depth, operating stroke.
o     Pipework for splits, corrosion.
o     Check valve for correct operation.
o     Drive trains for alignment
o     Guide Rails
-     Bacterial processes for correct growth (Sewage Treatment Plant).
-     Physical test of lid, frame and surrounding area.
-     Visual inspection of the whole system for defects.
-     Any causes for concern put forward to customer.
-     Detailed Service Report provided.

Optional
-           Desludge Management. 
o     This helps to maximise efficiency of plant and keep within discharge consent levels.
-           Sampling
o     Effluent quality samples via accredited laboratories.

What is Not Included in my Standard Service Agreement?


Warranty repairs labour.  New components under manufacturers warranty to be installed at normal rates.

Payment Terms & Conditions

i.     Prices subject to VAT where applicable
ii.     Payment in full within 28 days of dated invoice
iii.    Cheques to be made payable to MPC Services (UK) Limited
iv.    All equipment and goods supplied remain the property of MPC Services (UK) Limited until fully paid for
v.    MPC Services (UK) Limited reserve the right under the Late Payments of Commercial Debts (Interest) Act 1998 to charge interest on overdue accounts at the rate of 8% above base rate.

Breakdown Callout Rates


Labour Charge WITH Maintenance Contract: £45.50 per hour + VAT

Assistant: £44.00 per hour + VAT

Labour Charge WITHOUT Maintenance Contract: £49.75 per hour + VAT

Assistant:  £48.25 per hour + VAT

Mileage Allowance:  £0.48 per mile + VAT
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