Assistant Field Service Engineer further details

Location: Nationwide (core area: Derbys , Notts, Lincs, Staffs)

Head Office Heanor Derbyshire

Responsible To: Service Manager/Senior Engineer

Main Responsibility

Assist Field Service Engineers with Service, Maintenance and Repair of Electrical and Mechanical Sewage Treatment Plants and Pumping Stations.

Responsibilities & Duties

1. Treat customers with due respect, answer queries, offer advice.

2. Preparation for servicing, including: Checking plant/materials/vehicle.

3. With guidance, assist with, and undertake, standard services to specified procedures and standards.

4. Assist with site surveys, assessing problems and causes, providing solutions.

5. Assist with undertaking necessary repairs to units as appropriate or seek advice.

6. General site maintenance and labouring.

7. Complete service sheets and return to Administration within 7 days.

8. With guidance, strip and rebuild motors, gearboxes and pumps.

10. Adhere to Health & Safety procedures at all times regarding self, colleagues, sub-contractors and customers.

11. Pass sales leads to Service Manager/Senior Engineer.

12. Responsible for correct use and cleanliness of all:

• Equipment, vehicles and workshop – specifying faults to Service Manager.

Where specific vehicle or tools are allocated for individual use there will be a responsibility to keep this vehicle and tools clean and in good working order.

13. Any other duties as required.

Working Conditions

• Standard 40-hour working week over 5½ days.

• Overtime Requirement (typically 10 hours per week)

This does not affect individual rights under Working Time Regulations

• Considerable Travel

• Site / Outdoor Work / Poor Weather Conditions

• Working Independently

• Unsociable hours

• Occasional overnight stopovers.

Other Information

• May be a requirement to occasionally be involved in installation work which would involve teamwork.

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